Customer Issue: Mr. Hart became frustrated by his garage door moving extremely sluggishly when he does a lot of coming in and out of his garage door.
Our Solution: One of Mr. Hart’s garage door tracks had become warped, either due to age or perhaps an accidental bump from a car. Our experts disconnected the garage door from the system and removed the rollers from the tracks to move it out of the way. We uninstalled the old track after noting its exact position, that way the new track could be put in precisely.
Garage Door Opener Installation
Customer Issue: Mrs. Perry had specific demands of her next overhead garage door opener after having the old one removed, and a specific budget.
Our Solution: Finding a model that was strong, compact, and inexpensive enough for the customer’s liking took some doing, but in the end, she chose a LiftMaster/Elite 8500 garage door opener and a pair of remote control handsets.
Customer Issue: Opener’s motor needed replacing.
Our Solution: Once we performed testing to see for ourselves what the issue was, we disconnected the Craftsman opener so we could inspect it. We found that the motor had become too worn down and replaced it with a new one.
Customer Issue: Frayed lift cables.
Our Solution: As it turns out, this customer's lift cables were in a really bad shape, so we quickly replaced them with new ones and then made sure that the door had no further problems opening or closing.
Customer Issue: Worn out rollers.
Our Solution: A quick inspection led us to discover what we suspected. A lot of the rollers were severely worn. We replaced them all with more sturdy steel ones and lubricated them to ensure the door could move efficiently and silently along its tracks.
New Garage Door Installation
Customer Issue: Needed a new door.
Our Solution: We presented a few options to the customer and he decided to go with one from the Amarr® Carriage Court collection. We proceeded to install it for him and made sure he was completely satisfied with it.